Support & help

Find answers to common questions or contact our team directly.

Email

Reply within 24 hours
contact@auto-suivi.fr

Hours

Mon – Fri
9:00 – 18:00 (Paris time)

Personal data

For any GDPR request
Privacy policy

Frequently asked questions

From your dashboard, click “My vehicles” then the “Add a vehicle” button. Enter the registration plate, model and any other details you wish.
AutoSuivi offers a monthly or annual Premium plan unlocking advanced features: unlimited vehicles, PDF/Excel export, resale sharing (link + QR), service reminders, advanced statistics and more. You can manage your subscription from My subscription.
On iOS: Settings → Your name → Subscriptions → AutoSuivi → Cancel.
On Android: Google Play Store → Subscriptions → AutoSuivi → Cancel.
Your Premium access remains active until the end of the current period.
Yes. On iOS, sign in with the same Apple ID and use the “Restore purchases” button on the app’s subscription screen. Your previous purchases will be recovered automatically.
You can delete your account from the Account deletion page. This action is irreversible and permanently deletes all your data.
Your data are hosted in Switzerland on Infomaniak servers, encrypted and never sold to third parties. See our Privacy policy for more details.

Contact us

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